30-Day Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
12-Month Warranty for Quality-Related Issues
For returns within 30 days of your original date of purchase on Amazon, please follow Amazon’s return process. For the remaining 11 months of your product warranty period, if your product fails due to defects in materials or workmanship, please contact our support team at firstname.lastname@example.org and include your Amazon order number/ ICONNTECHS.COM order number. 12-Month Warranty valid only for products purchased from ICONNTECHS IT on Amazon and ICONNTECHS IT official website. If you purchased your product from another seller, please contact them directly for service and warranty terms.